QualiValue Code of Ethics & Professional Conduct

Our vision guides strategies, decisions and actions. It expresses our aspirations, values and the legacy we aim to build in the ICT industry.

• Innovation & Excellence: We strive to lead innovation and deliver services and solutions that exceed client expectations through continuous improvement.
• Integrity & Responsibility: We operate ethically and responsibly so our actions benefit clients, employees and the broader community.
• Sustainability & Growth: We pursue sustainable practices, responsible resource management and employee well‑being to ensure long‑term growth.
• Customer‑centric Approach: We earn trust by understanding needs and delivering quality and reliability.
• Global Reach, Local Impact: We leverage technology to drive social and economic progress in the communities where we operate.

This Code sets the ethical and professional principles that guide our operations in ICT. It builds a culture of integrity, responsibility and excellence, providing a framework for decisions and conduct aligned with our values and legal obligations.

• Employees: Everyone—regardless of role—must adhere to this Code to maintain the trust of clients and partners.
• Collaborators & Consultants: External contributors are expected to respect these standards throughout their engagement.
• Partners & Suppliers: We partner with entities that share our values; this Code informs selection and ongoing relationships.
• Clients: While not bound by this Code, we engage clients with professionalism and integrity aligned to these principles.

The Code is integral to our identity. We review it regularly, provide training and resources, and expect all recipients to understand and apply it in daily work.

These foundational principles govern the conduct of QualiValue and everyone working with us.

We comply with applicable laws and regulations at local, national and international levels.

We act with honesty, fairness and respect; we are truthful in communications, honor commitments and avoid conflicts of interest.

We provide equal opportunity and an inclusive environment free from discrimination based on protected characteristics.

We protect sensitive information, including personal data and proprietary or non‑public information.

We pursue excellence through quality, professionalism and continuous learning.

We act in the best interests of QualiValue and stakeholders and contribute to a positive, productive workplace.

Recruitment is fair and merit‑based. We seek diversity reflecting the communities we serve and provide equal opportunity for growth.

• Fair Treatment: We ensure respect and dignity; harassment, bullying and discrimination are not tolerated.
• Professional Development: We invest in training, workshops and growth opportunities.
• Work‑Life Balance: Where feasible, we support flexible arrangements.
• Open Communication: We promote transparency and encourage ideas, concerns and feedback.
• Safety & Well‑being: We follow high safety standards and support mental and physical health.

We foster respect for differences, cultures and perspectives and require interactions free of harassment or disrespect.

We maintain a safe workplace, provide training and promptly address concerns.

We minimize our environmental impact through efficient resource use and waste reduction.

We encourage open communication and collaboration to generate innovative solutions.

We support a healthy balance between professional and personal life.

We follow internal policies and conduct audits and reviews to ensure consistency, efficiency and integrity.

We keep accurate, transparent financial records in compliance with law and standards.

We safeguard property, intellectual property and confidential information; assets are used appropriately.

We communicate clearly and responsibly with internal and external stakeholders, providing accurate and complete information.

We act with integrity, transparency and full compliance with law; we avoid any undue influence.

We maintain neutrality and comply with regulations; engagement is respectful and impartial.

We conduct business fairly and professionally, selecting suppliers on objective criteria and serving clients with integrity and quality.

We identify, assess and mitigate risks to safeguard assets, ensure accuracy and improve efficiency.

We conduct regular checks for adherence to laws, regulations and internal policies.

We perform internal audits to evaluate control effectiveness and implement improvements.

Clear responsibilities ensure everyone understands and upholds internal controls.

We share reliable, timely information across the organization, including financial and operational data.

We review and enhance controls to address new challenges and a changing environment.

Sanctions are applied fairly and consistently across the organization.

Sanctions are proportionate to the severity, impact and recurrence of violations.

Investigations respect the rights of the involved parties, who have the right to be heard.

Sanctions may range from warnings to suspension, demotion or termination, depending on the violation.

Suspected violations can be reported in good faith; reports are handled confidentially and without retaliation.

We maintain records of violations and sanctions and periodically review the system for effectiveness.