“Could you resend the building rules?”
The assistant searches the documents uploaded by your office, answers questions about their contents and sends PDFs the person writing is allowed to access.
QCON · AI for condominium managers
Residents ask. AI answers. Your office saves time.
Rules to resend, receipts to find, maintenance reports to collect. QCON lets residents get answers and documents themselves on WhatsApp, using information uploaded by your office. Fewer repetitive questions to handle means more time for work that needs your expertise.
Visit the QCON websiteNo new app for residents to install.
For your office
A first level of support, already organised.
- AI answers from your office’s documents
- Documents for authorised people
- Reports ready to follow up
Everyday requests
One chat to ask. Fewer steps to answer.
QCON is designed for managers and staff who handle residents’ requests. Support starts on WhatsApp; your office continues to manage documents and tasks that need someone to step in.
“Where can I find my receipt?”
Personal receipts and statements are available to authorised recipients. Payment information comes from the documents supplied by your office and reflects their date.
“The stairwell light is broken.”
The resident describes the problem and can attach a photo. QCON collects the information in a report and asks for confirmation before submitting it to your office.
The manager’s work
Requests in the right place. Decisions in your hands.
When a request needs attention, your office finds its description, location and photos in the same case. Staff can follow its status and take action without piecing together the conversation each time.
If the documents do not provide an answer, the request is passed to your office for a closer look. AI handles the first level of support; assessments and decisions stay with the manager.
How it works
Start with your office’s documents and people.
Organise information
Upload each building’s documents and distinguish shared files from personal ones. The assistant uses this information to answer questions.
Enable residents’ access
Link each WhatsApp number to a person and verify access. Documents become available according to the permissions your office defines.
Follow up on requests
Residents write on WhatsApp. Your office receives confirmed reports and handles cases that need further attention.
Access and responsibility
Shared information, defined recipients.
Each management office has its own environment. The assistant consults documents available to the identified person: shared building rules and a personal statement have different audiences. Answer quality also depends on the documents available and how up to date they are.
Before you start
Do residents need to install a new app?
No. Conversations take place on WhatsApp. Your office links the number to a person and verifies access before making private information available.
Does QCON replace our management software?
QCON supports your office in handling residents’ requests. Answers are based on uploaded documents: during the demo, we can discuss how it would fit your organisation and existing tools.
Are payment answers updated in real time?
They are based on the statement supplied by your office and its date. They are not a real-time check of a bank account or management system.
What happens if AI cannot find an answer?
The request is passed to your office for further attention. QCON does not replace the manager’s professional judgement.
How can we evaluate QCON for our office?
The demo starts with the requests you receive most often and the documents you use to answer them. Together, we can assess the product’s usefulness and what needs to be prepared to get started.
Which questions interrupt your work most often?
Tell us how you handle residents’ requests today. We will show you how QCON can ease repetitive support work and organise maintenance reports for your office.
Visit the QCON website