Maintain continuity in assistance
Collect enquiries and documents, reconstruct a case’s context and prepare handovers between local offices and specialists, leaving assessment to staff.
Trade unions · Sectoral unions · Patronati · CAF
AI and software for trade unions, patronati and CAF.
More time for people, more value in services. We help all sectoral unions, national and local structures, patronati social assistance bodies and CAF tax assistance centres organise information, support staff and connect teams and expertise.
Our experience
Understand the network before designing the technology.
QualiValue’s experience with trade unions spans information, skills and service networks. InfoRadar, presented at the National Congress of UIL Funzione Pubblica, is a documented example of AI supporting information selection and organisation for the network.
We start with the needs of individual sectoral unions and offices to design tools that make expertise available to staff while keeping roles and responsibilities clear.
An offering for the different parts of a trade union:
- Trade unions and all sectoral unions
- National and local structures
- Patronati social assistance bodies
- CAF tax assistance centres
Where we can help
Skills and information that support the network.
From sectoral union activities to assistance at patronati and CAF centres: together we identify where AI and software can support people.
Make knowledge accessible
Consult procedures, agreements and internal resources with identifiable sources, updatable versions and access aligned with each team’s responsibilities.
Listen to your network and its needs
Gather needs and skills across sectoral unions and local offices to inform priorities and build AI training for leaders and service staff.
Share useful information
Select updates from relevant sources and prepare content for the union network, with review by the responsible staff before distribution.
QualiValue products
Three tools for different needs.
Products to evaluate against your processes, channels and people. Together, we define the configuration, integrations and ways of working.
QPRATIX
Assistance and case management
Supports the collection of requests and documents and prepares context for staff, with summaries and suggestions for review.
Explore QPRATIX
QASM
Listening and assessment
Adaptive individual interviews to collect needs and knowledge, with responses and AI analysis kept separate in reports.
Explore QASM
QNOTIA
Information and content
From selected sources to an editorial draft: supports monitoring and content preparation for review and publication.
Explore QNOTIA
How to start
From network priorities to a first intervention.
AI strategy consulting, training and applications: an approach proportionate to your activities, available resources and existing systems.
Understand the context
We listen to the people delivering services every day and identify a need to address.
Design and try it out
We define a focused scope, the data needed and responsibilities, then evaluate the solution with staff.
Evaluate and improve
We assess usefulness, quality and sustainability before extending the solution to other activities or locations.
People remain responsible for decisions and relationships.
We design AI support around staff expertise, with review steps and clear responsibilities.
Start with your organisation
Where does your network need greater continuity?
Tell us how your sectoral unions, offices and services work. We can start with strategic priorities, staff training or an initial application.